Start return

We’re sorry that you would like to return your order. Of course, you are welcome to make use of your right of withdrawal.

Please send the item(s) back within the withdrawal period at your own expense to the following address:

Franka Alms
Schorlemerstr. 61
41464 Neuss
Germany

Please include a note inside your return package with your name and order number so that we can quickly identify and process your return.

Additionally, we kindly ask you to send us a short email at info@maisonalbas.com once you have shipped your return. This helps us keep track of your return and process it more quickly.

Once your return has arrived and has been inspected, we will refund the purchase amount within a few business days using the original payment method.

Please note:

• Return shipping costs are the responsibility of the customer.
• Items must be unworn, undamaged, and returned in their original packaging whenever possible.

If you have any questions regarding your return, please contact us anytime at info@maisonalbas.com. We are happy to help.

Thank you for your trust in Maison Albas!

🦚🩷🌟🐘